MY ACCOUNT
Welcome to Your Lexoraa Luxury Account
Your Lexoraa account is your personal luxury hub — a place where you can
manage all aspects of your shopping experience with ease and convenience.
═══════════════════════════════
WHAT YOU CAN DO WITH YOUR ACCOUNT
═══════════════════════════════
📦 VIEW & TRACK ORDERS
- See all your past and current orders in one place
- Track your order status in real-time
- Download your invoices and order summaries
- Request returns or exchanges directly from your order history
📍 MANAGE DELIVERY ADDRESSES
- Save multiple delivery addresses for faster checkout
- Set a default address for quick ordering
- Edit or delete saved addresses anytime
- Add office, home, or gift delivery addresses
💳 PAYMENT PREFERENCES
- View your saved payment methods
- Check EMI eligibility on your cards
- Review your refund history
- Track store credits and wallet balance
❤️ WISHLIST
- Save products you love for later
- Get notified when a wishlisted product goes on sale
- Share your wishlist with friends and family
- Move items from wishlist to cart with one click
🎁 EXCLUSIVE MEMBER BENEFITS
- Early access to new collections and product launches
- Exclusive member-only discounts and offers
- Priority customer support
- Birthday special offer (register your birthday in profile settings)
═══════════════════════════════
HOW TO CREATE AN ACCOUNT
═══════════════════════════════
Step 1: Click on the account icon at the top right of our website
Step 2: Click “Register” or “Create Account”
Step 3: Enter your name, email address, and create a password
Step 4: Verify your email address via the confirmation email sent to you
Step 5: Complete your profile by adding your phone number and address
Step 6: Start shopping and enjoy a personalized Lexoraa experience!
═══════════════════════════════
ACCOUNT SECURITY
═══════════════════════════════
Your account security is our top priority:
- Use a strong password with a mix of letters, numbers, and symbols
- Never share your password with anyone
- Log out of your account on shared or public devices
- Enable two-factor authentication if available
- Contact us immediately if you suspect unauthorized access to your account
═══════════════════════════════
FORGOT PASSWORD?
═══════════════════════════════
If you’ve forgotten your password:
Step 1: Click “Login” on the top right
Step 2: Click “Forgot Password?”
Step 3: Enter your registered email address
Step 4: Check your email for the password reset link
Step 5: Create a new password and log in
If you face any issues, email us at lexoraagroup@gmail.com and
our team will assist you within 24 hours.
═══════════════════════════════
NEED HELP?
═══════════════════════════════
Email: lexoraagroup@gmail.com
Instagram: @lexoraa_luxury
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST
